How We Support You
We’re working hard 24 hours a day to be the best full-service communications provider in the Baltimore-Washington metropolitan area.
Expert Advice and Support – After we design and install your system we provide comprehensive, on-site system training for administrators and end users. We provide additional advice on better ways to manage your system whenever you need it.
Emergency Service – You get a 24-hour emergency number to reach our service department. Service is provided during evenings, weekends and holidays by our on-call technicians.
Optional Remote Monitoring – With a subscription to our network monitoring service, you will be notified when there is a problem with your systems, so you can take corrective action to head off downtime.
Rapid Parts Service – Downtime is further minimized due to our exhaustive in-house parts inventory and the rapid response of our technicians in emergencies.
If you have any questions regarding our service capabilities please contact us.