We’ll pre-configure your phone systems at our facility and ship ready-to-install job packages for installation by local technicians at your remote locations.

This saves you the hassle of scheduling and chasing down multiple vendors. You just run your telecom orders through Chesapeake.

We make it easy for you to expand your business regionally or nationally, providing you with…

• Simplified procurements
• Single point of contact for equipment and services
• Predictable pricing
• Prompt handling of change orders
• Peace of mind

You can download the full study here.

Case Study Highlights

After surveying a multi-site Enterprise with 600 employees, Forrester found a 3-year, risk-adjusted ROI of 84%, a payback period of 7.8 months, and the following benefits:

• Productivity savings with UC; better user experience
• Cost avoidance of traditional voice solution’s annual support
• Cost savings from implementing SIP trunking
• Lower risk and failover savings with software-based technology
• Hardware and disaster recovery savings from virtualization
• IT administrative savings through faster recovery
• More scalability and flexibility for future growth & capabilities

Contact the Virtualization experts at Chesapeake to talk about how Mitel’s Unified Communications & Collaboration solutions can transform your business: (800) 787-4848 or jnolte@chesapeaketelephone.com.

Convenience – With Mitel’s Meet-Me and Adhoc Conferencing built in, employees are given the flexibility to pre-schedule or call a conference on the fly.

No More ‘Out of Office’ – Ensure you don’t miss important customer calls with Dynamic Extension Express. Employees can twin their desk phone with any phone, including smartphones.

Seamless Access for Remote Employees – The 5000 CP’s embedded teleworking requires no server, no licensing and no additional cost.

Simplified Administration – For businesses with multiple locations, the Mitel 5000 Administration and Diagnostics Console enables a single administrator to monitor and manage from a single location.

Informed Business Decision Making – For the IT Manager, the Mitel 5000 CP’s reporting capabilities improve service to both your internal and external customers – keeping them productive and happy.

Contact the experts at Chesapeake for more details about powerful, affordable business communications. Call (800) 787-4848 or email jnolte@chesapeaketelephone.com.

For IT teams this means…
– Centralized administration
– Reduced hardware requirements
– Easier software upgrades
– Increased data and application security

For users it means…
– Greatly increased flexibility
– Easier communication
– Use of personal devices

For your business it means…
– Lower capital expenses
– Lower operating expenses
– Greater productivity
– Easier business continuity and disaster recovery
– Increased security and data integrity

Download the Mitel and VMware white paper, Giving Voice to the Virtual Desktop. The ability to put voice and data together is transforming how work gets done. Let’s talk about what it can mean for your business.

1. Open Architecture – A UC solution should be built on an open architecture that lets you leverage what you’ve already got.
2. Virtualization – A dollar spent on UC technology is wasted if it doesn’t move you toward the cloud.
3. Mobility Support – Your people should have a single identity, phone number, and voice mailbox, so they have the feature-rich communications they need at the office, on a home PC, or on the go with a smartphone or other handheld device.
4. Flexibility – The UC system must be able to scale easily to provide the highest level of service no matter how quickly your organization grows.
5. Manageability – A UC solution must be easy to configure, provision, and centrally manage through a web-browser.

Combining all your communications capabilities – voice, presence, messaging, conferencing, collaboration, mobility, and more – into a unified solution is essential to driving productivity, reducing costs, and building competitive advantage.

• The plan creates new universal service programs that support the provision of broadband service in high-cost areas, replacing the patchwork of legacy universal service programs that were designed to support ‘Plain Old Telephone Service’ (POTS).
• The plan reforms the inter-carrier compensation system to reduce carriers’ reliance on support mechanisms that are no longer sustainable and were not designed to support the deployment of broadband.
• The plan eliminates obsolete regulations that are no longer necessary as carriers transition from POTS to IP-based broadband networks.

For a more detailed overview of the FCC’s planning and the issues that are being deliberated click here.

Find out how VoIP can improve the way you do business. Call us today at: (800) 787-4848 or jnolte@chesapeaketelephone.com.

BBB Central MD noted our outstanding customer support team, highlighting how they responded during last year’s blizzards, when Chesapeake crews had to battle extreme conditions restoring phone service to a multi-site medical practice that had lost communications.

“Chesapeake takes the time to listen to customers’ needs and follows through,” said Angie Barnett, president & CEO, BBB | Greater Maryland. “It is hard to find a company that will sacrifice time and profits on behalf of customers and their community, but Chesapeake does. They look for the best technical solution for their customers, not the one with the best margin.”

We are deeply honored to have earned the Torch Award. Our team works hard, day in and day out, to earn the respect and loyalty of our customers, and we’re very proud of this achievement.

VoIP subscriptions increased by 22% (up from 26 to 32 million) from 2009 to 2010, while the number of traditional switched access lines decreased by 8% (from 127 million to 117 million) during the same period.

The combined effect was an annual decrease of 3% in wireline retail local telephone service connections, from 153 million to 149 million.

Review the entire FCC report: Local Telephone Competition: Status as of December 31, 2010

The Competitive Communications Association – COMPTEL – has urged the FCC to confirm that IP-to-IP interconnection is subject to provisions of the Communications Act.

The Act ensures that incumbent Local Exchange Carriers with stronger bargaining power than their competitors enter into good faith carrier-to-carrier negotiations for IP-to-IP interconnection.

While the big carriers are replacing their legacy circuit switches with soft switches as part of their migration to Managed Packet transport networks, they demand that smaller competitors continue to interconnect their packet networks in legacy form, which COMPTEL sees as unnecessary and discriminatory.

According to COMPTEL, the march to an all-packet, digital broadband future must soon include interconnection between these modern Managed Packet networks on non-discriminatory terms, just as interconnection and traffic exchange arrangements were needed between competitive circuit-switched networks in the past.

To catch up on this and related issues, download the COMPTEL response to the FCC: The Next Step for Next Generation Technology: Interconnecting Managed Packet Networks.

For more details download a copy of the New Hampshire PUC’s decision.

Comcast argued that its VoIP service is categorized as an “information service” under federal law and therefore free from regulation by the PUC.

ew Hampshire considered whether VoIP services delivered over cable should be regulated under its state law. It drew on case law to refute the widely held belief that state regulation of such services is expressly or implicitly preempted by federal jurisdiction.

It also found that the technology used to convert analog sound signals to digitized IP packets for transmission through an IP network does not change the service from “telecommunications” to an “information service” that might fall outside its jurisdiction.

As a result of its findings, the PUC ruled that Comcast and Time Warner must comply with registration and other CLEC requirements for their intrastate cable voice services.

Keep up with VoIP services… Contact us today.