Toshiba IPedge adds Built-in Audio Conferencing & Call Accounting
Posted on Apr 20, 2016 in Jeff Nolte's Blog

Toshiba is offering two new free, built-in applications with the IPedge R1.7.1 upgrade. Now available are: Meet-Me Conference for quick, on-demand audio conferences; and Call Accounting, enabling users to generate call activity reports right from the system without external hardware.

Want Better Broadband and Telecom Deals?
Posted on Apr 11, 2016 in Jeff Nolte's Blog

If you’re not aggressively looking for better Broadband and Telecom deals, you could be missing out…

Toshiba’s “Try Before You Buy” Offer… Check Out Popular New Apps for 60 Days
Posted on Mar 30, 2016 in Jeff Nolte's Blog

Release 1.7 of Toshiba’s IPedge software includes free, 60-day trial licenses for Toshiba’s unified messaging, unified communications and automated call distribution (ACD) contact center applications. All three applications work with all of Toshiba’s current business phone systems: Toshiba’s VIPedge cloud solution, IPedge on-site telephone systems and Toshiba Strata CIX systems with an IPedge Application Server. […]

Video, Web & Audio Conferencing Solutions Keep Improving
Posted on Mar 10, 2016 in Jeff Nolte's Blog

Technical innovations continue to expand the array of hardware, software and Web-based options available. Keeping up with all those choices can be difficult when it’s time to determine what conferencing technology is most appropriate for your business.

Smart Phone Trends… NYC Replacing 7,500 Pay Phones with Free Wi-Fi
Posted on Feb 29, 2016 in Jeff Nolte's Blog

The device in your pocket continues to be the device that does more… New York City is replacing 7,500 payphones with free Wi-Fi hot spots. The $200 million LinkNYC project entails the installation of hot spots that sit on top of 9.5-foot tall boxes with electronic screens on each side to display advertising. Sandwiched between […]

Mitel’s MiCloud Service Expands Wireless Portfolio
Posted on Feb 20, 2016 in Jeff Nolte's Blog

MiCloud subscribers can now extend the reach of their in-building mobility with Mitel’s latest wireless IP telephones. These three new wireless phones improve customer service by making employees more accessible when they are away from their desk… MiVoice 5603 – Perfect for office, education and retail environments, the MiVoice 5603 is a cordless phone built […]

Why the Feds Are Wary of IoT – Internet of Things
Posted on Feb 10, 2016 in Jeff Nolte's Blog

The “Internet of Things” refers to all the devices with IP addresses that are connected to networks for the purpose of sharing information… everything from your vehicles and home automation to embedded commercial tracking devices.

Mitel Brings Collaboration and Mobility Together over LTE
Posted on Jan 30, 2016 in Jeff Nolte's Blog

Mitel is among the first in the telecom industry to bring collaboration and mobility together over LTE technology – a capability gained with last year’s acquisition of cellular network software provider Mavenir Systems. Whereas previous versions of cellular technology are circuit switched, LTE is all IP. That’s where businesses will see all the benefits:

Important E-Rate Funding Update for K-12 Schools & Libraries
Posted on Jan 15, 2016 in Jeff Nolte's Blog

For years, K-12 schools and libraries have counted on E-Rate funding to modernize and maintain their voice and data communications infrastructure. At the end of 2014, the FCC reduced the total cost of the E-Rate program, and announced it would discontinue funding traditional voice communications such as dial-tone service, long-distance services and voicemail, while eliminating […]

Weather Storms Year-Round with Mitel Cloud Voice
Posted on Dec 30, 2015 in Jeff Nolte's Blog

The month of December brings with it the official end of the hurricane season and the beginning of an equally formidable threat, Old Man Winter. That’s because natural disasters can test even the strongest business continuity plans. Power outages can shut down an entire data center, flooding can compromise copper lines and strong winds can […]

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