The Kelly family started their fledgling insurance agency in their home’s basement back in 1976. The thriving family-run company is now one of the nation’s largest employee benefit administrators, brokers, consultants, and payroll providers. As KELLY expanded, multiple offices in Hunt Valley were bursting at the seams. An opportunity to consolidate came when a 100,000 […]
What a difference 5 years can make in the technology industry… In 2011, Mitel was a Top 10 global provider of premises solutions with $600 million in revenue and a strong presence in only two European countries. It had no cloud business and no mobile business.
Cloud communications hold a lot of promise. Unfortunately for some of you, the first dive into the cloud came up short of expectations. But MiCloud Office makes good on those promises.
Providing employees with the ability to work remotely – with full access to their office-based Voice and Data applications – has become an essential element of business continuity, especially in our area, where a fast moving tropical storm or hurricane can suddenly make streets and buildings inaccessible.
The Toshiba UCedge client is an award-winning, all-in-one application that addresses several business needs. This latest release of software includes the following major enhancements: Enables ACD Agents and Supervisors to log in to the ACD remotely using their cell phones, tablets or PCs using UCedge. Enables Supervisors to use Contact Center features from the UCedge […]
Every business needs a fast, reliable Internet connection. You may have broadband Internet service that is working right now, but your business is still not immune to outages or slow performance.
Chesapeake has opened its doors to LET’S GO Boys & Girls, a local non-profit making a big difference in our community. LET’S GO inspires and supports under-served students to become STEM professionals. Youth in LET’S GO partner schools throughout the region are engaged in STEM activities – Robotics, Math, Science and Engineering.
Mitel is an exclusive telecommunications vendor with the National Joint Powers Alliance. The NJPA is the municipal contracting agency that serves all member education, government, and non-profit organizations across the United States. The NJPA solicits, establishes, and facilitates purchasing contracts on behalf of its members so they can bypass time consuming and costly procurement processes.
Toshiba is offering two new free, built-in applications with the IPedge R1.7.1 upgrade. Now available are: Meet-Me Conference for quick, on-demand audio conferences; and Call Accounting, enabling users to generate call activity reports right from the system without external hardware.
If you’re not aggressively looking for better Broadband and Telecom deals, you could be missing out…