How to Protect Your Business from Ransomware
Posted on May 29, 2017 in Jeff Nolte's Blog

Ransomware infections can be devastating, but the good news is that there are protective measures you can take right now to prevent your IT infrastructure from being hijacked: Backup all critical information and test backups regularly. Network-attached backups can also be affected by ransomware, so critical backups should be stored offline. Keep operating systems and […]

If You’re an Avaya Customer – or Considering Avaya – Mitel & CTS are Ready to Help
Posted on May 19, 2017 in Jeff Nolte's Blog

With Mitel technology, your investment is future-ready, even as you grow or shift between on-premises communications, cloud communications or a hybrid of the two. Mitel’s expansive portfolio of customer experience, mobility and collaboration solutions provide a unified, comprehensive platform for your business communications – no matter what the future holds.

The Business Case for Cloud UC & Voice
Posted on May 10, 2017 in Jeff Nolte's Blog

When it comes to phone systems, an on-premises solution is no longer the only option. Businesses now have more choices — on-premises systems, public or private cloud voice services, or a mix of both. For businesses struggling with procuring and maintaining their own servers, software and phone systems, it may make more sense to rely […]

The Business Case for Beacon Cloud Voice
Posted on May 1, 2017 in Jeff Nolte's Blog

Still wondering if Cloud Voice is right for your organization? We’ve put together a comprehensive online resource that can address many of your questions about Cloud Voice… Discover the Cost, Operational, Service and Marketing Benefits. Learn more here

How Call Recording Offers Compliance, Legal Protection & Better Customer Service
Posted on Apr 20, 2017 in Jeff Nolte's Blog

Organizations in many industries are faced with legal, industry and service-level compliance guidelines that require them to record their phone conversations. These regulations especially impact the health care, legal services, insurance and financial services industries.

Chesapeake Protects Classified and Proprietary Phone Conversations
Posted on Apr 10, 2017 in Jeff Nolte's Blog

Many in the security field focus on hardening data networks against hackers and viruses, but voice conversations often require the highest level of protection too. For government agencies and contractors, the need is obvious: having the ability to discuss classified information in full confidence that it will not be overheard or intercepted. Chesapeake offers several […]

CTS Joins Cyber Security Association of MD to Promote SCIF Design-Build & Secure Phones Portfolio
Posted on Mar 30, 2017 in Jeff Nolte's Blog

What is the Cybersecurity Association of Maryland? This statewide, nonprofit formed to identify Maryland’s cybersecurity product and service companies and facilitate their introduction to businesses, government entities, nonprofit organizations and academic institutions seeking cybersecurity solutions.

Moving? Expanding? CTS Makes Sure You’re Ready to Go on Day One
Posted on Mar 20, 2017 in Jeff Nolte's Blog

As you plan your move or expansion, among the essential items on your ‘to-do list’ is arranging Voice and IT infrastructure, solutions and services. We make sure your systems are in place, tested, and ready to go… Phone Systems, Broadband, Conference Rooms Routers, Switches, Cabling, Wireless, Networks Security, Surveillance, Physical Access Controls HVAC, Cooling, Power […]

Mitel Brings Improved Bluetooth to Desk Phones
Posted on Mar 10, 2017 in Jeff Nolte's Blog

With the consumerization of IT, technologies that consumers adopt typically soon make their way into the workplace. That’s certainly the case with Bluetooth…

5 Etiquette Rules for Phone Headset Use in the Office
Posted on Mar 1, 2017 in Jeff Nolte's Blog

The flexibility and convenience of wireless headsets for business phones has created the opportunity for new workplace faux pas. Basic headset etiquette is important for a well-functioning workplace, so here are some basic rules to make your work life easier. Control your volume – If you’re in an open-plan workplace, noise is always a concern, […]

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