5 Reasons Hosted Phone Systems May be the Right Approach
Posted on Jul 17, 2015 in Jeff Nolte's Blog

Phone systems have traditionally been deployed on-site, but today the lure of the cloud is strong. A hosted phone system in the cloud can be a good fit for small to mid-sized businesses or an enterprise that needs to connect smaller, remote offices. Here are 5 reasons to opt for a hosted phone system:

5 Reasons On-Premises Phone Systems May be the Right Approach
Posted on Jun 30, 2015 in Jeff Nolte's Blog

Phone service delivered from the cloud is growing in popularity, but discussions of the concept often leave out why many businesses stay with an on-premises solution. Here are 5 reasons to opt for on-premises phone system.

How CTS Makes Moving Your Office Easy
Posted on Jun 15, 2015 in Jeff Nolte's Blog

Regardless of whether you are expanding locally, combining companies, or moving across the country – the transition can be stressful. Chesapeake specializes in helping to make the moving process easier and smoother. Arranging and working with multiple vendors to get an older phone system up and running can be challenging, but we make it easy.

5 Facts about U.S. Smartphone Use & Adoption
Posted on May 29, 2015 in Jeff Nolte's Blog

Smartphones have become an important way for Americans to communicate, go online, and access and share information. Pew Research Center recently analyzed smartphone ownership and the attitudes and behaviors of owners. Five key findings from the report… As of April 2015, 64% of U.S. adults own a smartphone, up from 35% in 2011. Younger adults […]

Add Mitel ‘Voice Over Wi-Fi’ Phones to Move around Your Building & Campus
Posted on May 15, 2015 in Jeff Nolte's Blog

With Mitel’s Voice Over Wi-Fi phones, organizations can extend the reach of their in-building communications network, improve customer service and boost overall team effectiveness.

Reliable High-Speed Connections… Chesapeake Makes Secure Wi-Fi Networks Happen
Posted on Apr 30, 2015 in Jeff Nolte's Blog

Today your office needs to connect its laptops, smart phones, and a growing number of new devices – each with their own set of security and high-speed requirements. CTS networking experts specialize in Wi-Fi and cabling infrastructure. Attention to detail counts when it comes to every successful Wi-Fi deployment…

Running a Customer-focused Contact Center with Toshiba & CTS
Posted on Apr 15, 2015 in Jeff Nolte's Blog

Today’s Contact Center solutions improve customer satisfaction by enabling your agents to provide quicker, more efficient and cost-effective service. Toshiba’s Contact Center Suite runs as an app on Toshiba’s Media Application Server (MAS) or MicroMAS. Chesapeake sets up everything for you… We’ll connect and configure your Strata CIX or IPedge system to efficiently route incoming […]

4 Ways VoIP Can Give Your Company a Boost
Posted on Mar 30, 2015 in Jeff Nolte's Blog

Why are so many companies making the switch to VoIP? Here are a few good reasons worth considering…

Mitel Expands MiCloud Capabilities – Becomes Global Market Leader
Posted on Mar 16, 2015 in Jeff Nolte's Blog

Mitel has added features to its MiCloud solution to make it easier and more affordable for businesses to adopt and use cloud technology in the increasingly mobile work environment. The new capabilities in MiCloud 2.0 include… Improved integration with a range of enterprise applications, including Microsoft’s Lync UC platform, Salesforce.com, and Google for Work. An […]

7 Reasons Toshiba’s Hybrid Cloud Won Product of the Year
Posted on Feb 27, 2015 in Jeff Nolte's Blog

Hybrid cloud networking allows premises-based IPedge and Strata CIX and cloud-based VIPedge telephone systems to be fully integrated into a unified network. Toshiba was recently recognized by TMC for its commitment to innovation as embodied in its Hybrid Cloud Networking solution. Benefits include: Reduced costs: With networking among on-premises and cloud platforms, Toshiba reduces costs […]

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