CTS Connects KELLY’s New Headquarters in Sparks, MD
Posted on Jul 20, 2016 in Jeff Nolte's Blog

The Kelly family started their fledgling insurance agency in their home’s basement back in 1976. The thriving family-run company is now one of the nation’s largest employee benefit administrators, brokers, consultants, and payroll providers. As KELLY expanded, multiple offices in Hunt Valley were bursting at the seams. An opportunity to consolidate came when a 100,000 […]

Mitel’s Leadership & Vision is Paying Off in a Tough Market
Posted on Jul 10, 2016 in Jeff Nolte's Blog

What a difference 5 years can make in the technology industry… In 2011, Mitel was a Top 10 global provider of premises solutions with $600 million in revenue and a strong presence in only two European countries. It had no cloud business and no mobile business.

Under Contract? MiCloud Offer Makes it Easy to Break Free
Posted on Jun 30, 2016 in Jeff Nolte's Blog

Cloud communications hold a lot of promise. Unfortunately for some of you, the first dive into the cloud came up short of expectations. But MiCloud Office makes good on those promises.

Hurricane Season is Here… Are You Ready?
Posted on Jun 20, 2016 in Jeff Nolte's Blog

Providing employees with the ability to work remotely – with full access to their office-based Voice and Data applications – has become an essential element of business continuity, especially in our area, where a fast moving tropical storm or hurricane can suddenly make streets and buildings inaccessible.

Toshiba Adds New Productivity Tools to UCedge App
Posted on Jun 10, 2016 in Jeff Nolte's Blog

The Toshiba UCedge client is an award-winning, all-in-one application that addresses several business needs. This latest release of software includes the following major enhancements: Enables ACD Agents and Supervisors to log in to the ACD remotely using their cell phones, tablets or PCs using UCedge. Enables Supervisors to use Contact Center features from the UCedge […]

Mobile Failover Service for Broadband Offers Peace of Mind
Posted on May 31, 2016 in Jeff Nolte's Blog

Every business needs a fast, reliable Internet connection. You may have broadband Internet service that is working right now, but your business is still not immune to outages or slow performance.

CTS sponsors LET’S GO Boys & Girls, Local STEM Non-profit, with Office Space & Tech Support
Posted on May 16, 2016 in Jeff Nolte's Blog

Chesapeake has opened its doors to LET’S GO Boys & Girls, a local non-profit making a big difference in our community. LET’S GO inspires and supports under-served students to become STEM professionals. Youth in LET’S GO partner schools throughout the region are engaged in STEM activities – Robotics, Math, Science and Engineering.

Mitel NJPA Contract offers Special Pricing for Schools, Agencies, Non-Profits
Posted on Apr 29, 2016 in Jeff Nolte's Blog

Mitel is an exclusive telecommunications vendor with the National Joint Powers Alliance. The NJPA is the municipal contracting agency that serves all member education, government, and non-profit organizations across the United States. The NJPA solicits, establishes, and facilitates purchasing contracts on behalf of its members so they can bypass time consuming and costly procurement processes.

Toshiba IPedge adds Built-in Audio Conferencing & Call Accounting
Posted on Apr 20, 2016 in Jeff Nolte's Blog

Toshiba is offering two new free, built-in applications with the IPedge R1.7.1 upgrade. Now available are: Meet-Me Conference for quick, on-demand audio conferences; and Call Accounting, enabling users to generate call activity reports right from the system without external hardware.

Want Better Broadband and Telecom Deals?
Posted on Apr 11, 2016 in Jeff Nolte's Blog

If you’re not aggressively looking for better Broadband and Telecom deals, you could be missing out…

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