Essential Insurance for Business Survival… Beacon’s Lifeboat Disaster Recovery Service
Posted on Jul 20, 2017 in Jeff Nolte's Blog

When – not if – your PRI or business lines fail, you don’t want to have to scramble for a way to continue making calls to your customers. Without a backup service arrangement, you could be out of business until service is restored. Powered by CTS, Beacon Lifeboat for Business Disaster Recovery will keep your […]

“Things” Are Coming to Your Network… Are You prepared?
Posted on Jul 10, 2017 in Jeff Nolte's Blog

The Internet of Things (IoT) refers to the network of objects embedded within electronic devices, which enables these objects to collect and exchange data over the Internet. There’s no ignoring IoT… The market is predicted to reach $1.7 trillion and include 30 billion endpoints by 2020 per IDC.

Comcast Services Checklist for Small Business… You Never Know What You Might be Missing
Posted on Jun 30, 2017 in Jeff Nolte's Blog

If your small business does not need a fiber connection or an advanced voice connection, there are other ways to improve performance with Comcast services.

Support Q&A Regarding Mitel’s Purchase of Toshiba Assets
Posted on Jun 20, 2017 in Jeff Nolte's Blog

With Toshiba’s surprise exit from the telecom market, Mitel has stepped in, acquiring Toshiba Telecom’s assets and support obligations. As a proven Mitel and Toshiba partner, CTS is ideally positioned to continue supporting your Toshiba systems and phones. We’ve been serving the Mid-Atlantic region for over 30 years. To keep you informed on Mitel’s obligations, […]

Mitel Conference Highlights CIO Playbook for Seamless Communications and Collaboration
Posted on Jun 10, 2017 in Jeff Nolte's Blog

We had a great week in San Antonio learning about Mitel’s plans for the rest of 2017 and beyond. There was a big focus on the role the of the CIO or business leader. Everyone agrees it has never been so challenging, exciting and full of opportunity.

How to Protect Your Business from Ransomware
Posted on May 29, 2017 in Jeff Nolte's Blog

Ransomware infections can be devastating, but the good news is that there are protective measures you can take right now to prevent your IT infrastructure from being hijacked: Backup all critical information and test backups regularly. Network-attached backups can also be affected by ransomware, so critical backups should be stored offline. Keep operating systems and […]

If You’re an Avaya Customer – or Considering Avaya – Mitel & CTS are Ready to Help
Posted on May 19, 2017 in Jeff Nolte's Blog

With Mitel technology, your investment is future-ready, even as you grow or shift between on-premises communications, cloud communications or a hybrid of the two. Mitel’s expansive portfolio of customer experience, mobility and collaboration solutions provide a unified, comprehensive platform for your business communications – no matter what the future holds.

The Business Case for Cloud UC & Voice
Posted on May 10, 2017 in Jeff Nolte's Blog

When it comes to phone systems, an on-premises solution is no longer the only option. Businesses now have more choices — on-premises systems, public or private cloud voice services, or a mix of both. For businesses struggling with procuring and maintaining their own servers, software and phone systems, it may make more sense to rely […]

The Business Case for Beacon Cloud Voice
Posted on May 1, 2017 in Jeff Nolte's Blog

Still wondering if Cloud Voice is right for your organization? We’ve put together a comprehensive online resource that can address many of your questions about Cloud Voice… Discover the Cost, Operational, Service and Marketing Benefits. Learn more here

How Call Recording Offers Compliance, Legal Protection & Better Customer Service
Posted on Apr 20, 2017 in Jeff Nolte's Blog

Organizations in many industries are faced with legal, industry and service-level compliance guidelines that require them to record their phone conversations. These regulations especially impact the health care, legal services, insurance and financial services industries.

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