MD, DC Buildings ‘LEED’ in Energy & Environmental
Design
Chesapeake customer
The Tower Companies has launched a LEED (Leadership in Energy and
Environmental Design) initiative for its properties in Washington,
DC and Silver Spring, Maryland.
LEED
is an international certification system that measures how
well a building performs against such metrics as energy savings,
water efficiency, carbon emissions, and
stewardship of resources and sensitivity to their impacts.
As part of its LEED performance appraisal, The Tower Companies tracks virtually every product and service in their buildings to measure
their environmental impact.
To get the job done, Tower mobilized "all hands on deck" involving
company personnel and outside vendors. The goal of this approach is to
enhance the value of the properties by delivering the healthiest
environments in the real estate market.
“It makes good business sense since sustainable green
practices translate to more efficient and healthier buildings,"
said Tower partner Jeffrey S. Abramson.
Chesapeake is doing its part to promote sustainable green practices by
offering energy-saving products, arranging for the recycling of old
equipment, encouraging telework programs, and advancing the use of
conferencing solutions.
The experts at Chesapeake are ready to help you save money and help the
environment. Contact us
today at (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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First to virtualize Voice, Mitel wins 2010 Frost &
Sullivan Award
Last year, Mitel
Communications Director became the first real-time voice application
designed for the VMware vSphere 4 platform. Recently, Frost & Sullivan
recognized Mitel’s achievement with the 2010 Global Frost & Sullivan
Award for New Product Innovation.
MCD
allows you to operate your communications system on a choice of
platforms such as the proprietary Mitel 3300 family of controllers or
industry standard servers from Sun Microsystems, HP, and IBM.
“Virtual MCD can co-reside and co-exist with any other business
application in a virtualized environment on the same server without any
limitations,” said Elka Popova, program director at Frost & Sullivan.
With Mitel virtual solutions, companies can reduce infrastructure costs
through server consolidation, centralized management, and simplified
business continuity and disaster recovery plans.
Find out how Mitel’s award-winning communication solutions can benefit
your business. Contact us today at (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Affordable, comprehensive Fax capabilities added to
Toshiba Strata Messaging
Toshiba has announced a new
release of Strata Messaging, which includes fax features that round out this
unified messaging solution.
Strata
Messaging fax offers the following features and functions…
Fax Mail − Allows mailbox
owners to receive faxes in their voice mailbox and view them via unified
messaging (an email attachment) or use the telephone interface to re-route
the incoming fax to a physical fax machine.
Fax from Desktop −
Provides the ability to send faxes from the mailbox owner’s desktop.
Incoming Fax DID − For
inbound fax messages, a DID number may be associated with the mailbox. An
incoming fax to this number will automatically trigger a fax tone and the
fax will be stored in the mailbox.
Incoming Fax Target −
Faxes may be re-routed from an incoming mailbox to a secondary mailbox.
Fax Auto Print − Allows
automatic printing of incoming faxes to any of up to 30 printers on a
Microsoft Windows network.
You also get a web based fax log
and fax queue display, fax-on-demand capability, and user-configurable
outbound fax settings.
Get all the facts on the new fax features of Strata Messaging. Call us
today: (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Check with with phone system and software partners
before your Windows 7 upgrade
With Windows 7,
Microsoft hopes to have fixed most of the problems that irked Vista
users. Although analysts say Windows 7 is leaner and performs better
than Vista, proceed with caution…
Before upgrading
to Windows 7, check with your telecom and IT software suppliers/vendors
to make sure their pro ducts
are fully compatible with the new operating system. Failure to check
ahead could mean losing some application features and functions.
Every business
will confront different challenges during the transition to Windows 7.
You may be well positioned for a seamless upgrade, or you may need to
hold off until you've uncovered some of the issues other early adopters
will uncover.
The
experts at Chesapeake are monitoring the situation, so feel free to
check in with us before you install Windows 7: (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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FCC Advisory – VoIP and 911 service
When you call 911 from a traditional telephone, the call is sent to a Public
Safety Answering Point responsible for helping people in a particular
geographic area or community. PSAP personnel ca n
automatically identify your location and your telephone number so that they
can call you back if you are disconnected.
Because
VoIP service works differently from traditional phone service, you should be
aware that VoIP 911 service may also work differently from traditional 911
service.
If you have or are thinking of subscribing to a VoIP service, the FCC offers
this advice:

- Provide your accurate physical address to your VoIP service provider to
ensure that emergency services can quickly be dispatched to your location.
- Be familiar with your VoIP service provider’s procedures for updating your
address, and promptly update address information in the event of a change.
- Have a clear understanding of any limitations of your 911 service.
- Inform employees about your VoIP service and its 911 limitations, if any.
- If your power is out or your Internet connection is down, be aware that
your VoIP service may not work. Consider installing a backup power supply,
maintaining a traditional phone line, or having a wireless phone as a
backup.
Chesapeake can assist you with implementing
backup solutions and e911 solutions. Contact us
today for all the details: (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Running a call center?
Toshiba TASKE Contact 8.9 now available
Toshiba is offering an
update to the award winning software, TASKE Contact. Version 8.9
introduces the following enhancements for existing Toshiba users:
-
Supports distributed web servers to better manage load
- Offers more efficient
management for large contact centers
- A user configuration
tool allows importing of agents to automatically create TASKE users
- More agent statistics
are added to the Desktop
-
A dockable Dashboard is added view to Desktop Advanced so users can see
a concise set of statistics in one view that is always visible
- Administrators can grant
agent access to use the web portal to view real-time status
- Visualizer search
results are exportable to CSV format
If you are currently
enrolled in the TASKE Total Care Program, you can receive this update
for free!
Get all the details on Toshiba TASKE Contact 8.9 and how its new
features can benefit your business. Call (800)
787-4848 or
jnolte@chesapeaketelephone.com.
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