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CHESAPEAKE

Chesapeake Telephone Systems  TELEPHONE SYSTEMS

COMMUNICATION NEWS

 

JUNE 2009

IN THE NEWS

Don't underestimate the risk of Lightning Strikes to your business

Teleworking equals Business Continuity

Affordable Call Redirect Services are mission critical

How Power Backup Systems protect and serve your business

A "Be Prepared" UPS Checklist

 

PRODUCTS | SOLUTIONS

IP Phone Systems

Voice Mail

ACD | Call Center Management

Call Recording

Headsets | Accessories

Mobility | Wireless Voice

Overhead Paging Systems

Local Dial Tone & LD

Network Fax Servers

Audio | Web Conferencing

Video Conferencing

Data Networks | LAN | WAN

Broadband | Internet Access

Cabling | Wireless LANs

Video Surveillance

Managed Services

 

 

MANUFACTURERS |

SERVICE PROVIDERS

Active Voice
Adtran
AT&T
Belden
Berk-tek
Bogen
Castelle
Chatsworth
Cisco
Covad
enGenius
HP
Hubbell
ICC
Level3
Mitel
Oaisys
Paetec
Panasonic
Panduit
Plantronics
Polycom
PrairieFyre
Qwest
Raindance
SIP Storm
SMC
SMP Data Communications
Sonexis
SpectraLink
Sprint
TapIt
Taske
Telrex
Time Warner
Toshiba
Valcom
Verizon
Viking
VTEL

Every month Chesapeake helps you navigate technology so you can get the most from your voice, data, and video networks. Learn about new ways to save time and money with leading business communications systems and network services.

Moving? Expanding? Plan ahead, control costs, avoid last minute hassles. Call today!


Jeff Nolte

President, CTS

(800) 787-4848

jnolte@chesapeaketelephone.com

Welcome to Chesapeake!

Devere Insulation

 

Whitman Walker Clinic

 

Starr Dentistry

 

Life Crisis Center

 

Tissue Banks International


 

 


 

Don't underestimate the risk of

Lightning Strikes to your business

 

Research conducted by Carnegie Mellon reveals that 30% of U.S. businesses suffer damage from lightning storms. 

 

We can back up that study with our own experience... Chesapeake responded to a number of calls related to system failures due to power surges and lighting strikes in the heavy storms earlier this month.

 

And climate scientists predict a doubling or tripling of the number of lightning strikes in the foreseeable future.

The characteristics of lightening explain its destructive power …

 

- Lightning reaches 50,000 degrees Fahrenheit.

- Voltage in a cloud-to-ground strike is 100 million to 1 billion volts.

- The average lightning strike is six miles long.

- A cloud-to-ground lightning channel can be 2 to 10 miles long.

- Around the earth there are 100 lightning strikes per second

- There are 100,000 thunderstorms in the U.S. each year.

 

Without Uninterruptible Power, you're out of business if you lose power during a storm. Direct costs to your business are incurred when lightning damages equipment, wiring, and power systems. And then there’s the cost of employee downtime, customer dissatisfaction, and lost revenue opportunities from service denial.

Protect your technology investments… If you’re developing or refining a power protection plan, get the experts at Chesapeake seated at the planning table. Contact us today:
(800) 787-4848
or jnolte@chesapeaketelephone.com.

 

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Teleworking equals Business Continuity
 

Telework programs eliminate long drives to work, reduce stress, boost employee productivity, and attract professionals who want the flexibility to work anywhere.

 

A telework program can also keep your business open during emergencies. The inherent decentralization provided by a telework program enables your business to maintain key services during a disaster or other emergency situation that can shut down your office location or make it temporarily inaccessible.

Setting up your employees so they can work from home or remote offices can sustain a busy headquarters or call center during a crisis. While your competition scrambles to find a way to stay open, you're ringing up sales, making deals, and supporting customer needs.

Protecting your operations is just one good reason to set up a telework program for your business. Your team gets added productivity with secure "plug and work" access to the corporate voice and data network from home or on the road.

Reap the immediate business benefits from telework, plus get disaster protection when you need it. We’ll take care of the details for you… Contact us today at (800) 787-4848 or jnolte@chesapeaketelephone.com.

 

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Affordable Call Redirect Services are mission critical

 

Phone outages are a fact of life. Without the ability to handle calls from customers, suppliers and partners – for whatever reason – you’re out of business! And if the phone company doesn’t know when your dial tone will be restored, what do you do – send everyone home? Not if you have an affordable call redirect plan in place…

Typically, a redirect service routes all or just essential business calls to any pre-defined number(s), including cell phones, telework locations, or branch offices. Some carriers even offer automatic redirection of PRI trunks.

 

Redirect services, available from many phone companies and network service providers, restore your ability to communicate after a catastrophic failure or loss. You can be back in business simply by calling an 800 number to activate your pre-set redirect plan. To be on the safe side, you should arrange tests to make sure your redirect service is set up correctly and readily available.

Call Redirect Services are just one element in a good business continuity plan. We will help design and implement disaster recovery plan for your phone system or call center, contact us today at
(800) 787-4848
or email jnolte@chesapeaketelephone.com.

 

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How Power Backup Systems protect and serve your business

 

An Uninterruptible Power Supply typically sits between an electric supply and your phone system, computers, or servers to prevent outages, brownouts, and surges from adversely affecting the performance of your business and its systems.

For small businesses, the UPS typically contains a battery that remains charged by commercial power. When electrical current falls out of an acceptable range, the UPS kicks in automatically to supply regulated current to your equipment so it can continue to operate normally.

This capability can save your staff from losing work in progress and preserve connections to servers that provide applications, databases, and transaction processing. UPS units are essential to keep IP Telephone systems running during power interruptions.

While commercially powered UPS units do the job for many small businesses, some companies may invest in heavy duty systems to maintain critical operations during prolonged power outages. Backup generators powered by diesel fuel or natural gas provide an independent power source.

With a backup power system, your business continues to keep customers happy during a commercial power outage, while your competitors are wasting time and money figuring out what to do next.

If you need help sorting through all the UPS units available out there, we can help select a system that’s right for your business. Call us today (800) 787-4848 or email jnolte@chesapeaketelephone.com.

 

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A "Be Prepared" UPS Checklist

 

Your business is susceptible to unexpected interruptions of any kind: power failures, natural disasters, civil emergencies and more.

Here is a “Top 10” protection checklist for those who want to prepare for any power malfunction that could threaten their phone systems, data networks, or computers…

  1. Surge protection: Safeguards critical electronics against power fluctuations before, during, and after a storm.

  2. Comprehensive protection: Select surge protectors with telephone/data line/coax protection.

  3. UPS: An uninterruptible power supply provides battery-supplied power during a commercial power failure.

  4. Power management: Software can monitor the quality of power coming into the building, keep a log of any power events, and notify you (via pager or e-mail) if any pre-set threshold has been reached.

  5. Mobility: Have cables available to recharge PDAs and cell phones via a notebook computer’s USB port.

  6. Compatibility: Make sure you cover your mix of desktop operating systems, network management tools, software applications, and the array of device plug types, data line connectors, and voltage requirements you use.

  7. Continuous availability: Size your UPS according to the required runtime of your mission critical systems should the power go out.

  8. Scalable solutions: Many rack, row, or room level UPS models have the means to add extra batteries to increase power capacity.

  9. Battery considerations: UPS batteries eventually wear out. Choices vary from easy battery replacement, battery replacement with warranty renewal, or trading an existing unit towards purchase of a new one.

  10. Integrated solution: Generators take time to start up, requiring a crossover solution until they reach the appropriate power level. A quality UPS is important to bridge this transition.

"Be prepared." Call us today: (800) 787-4848 or jnolte@chesapeaketelephone.com.

 

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