Auto Dealership revs up business with new phone system
To coincide with its move to a new facility, Jaguar Land Rover Annapolis
wanted to replace its old phone system to keep up with emerging
technologies… now a new telecom and data network has their communications
running in high gear.
Chesapeake engineered an IP-capable Toshiba Strata CTX-670 phone
system with Voice mail to improve call flow through the dealership.
8-way conferencing enables impromptu team meetings, and Integrated
Paging improves customer response anywhere in the sprawling dealership.
Chesapeake coordinated an ISDN PRI supports the dealership’s voice
traffic and a Dedicated T1 provides Broadband Internet access. A
separate DSL at an Internet kiosk lets customers get online while
waiting for their vehicles to be serviced. A Wireless LAN supports
the dealership’s data networking needs, providing mobility for staff.
The dealership’s system administrator now has full control of the system
through a web-based management tool. Future plans include a
telework application to allow staff to enjoy a more flexible schedule,
and the Wireless LAN will support Voice over IP.
Make sure your communication system is keeping up with your business. Call
us at
(800) 787-4848 or email
jnolte@chesapeaketelephone.com.
return to top
Toshiba gains market share and more awards in 2005
 It's hard to believe another year has flown by! 2005 was certainly an
exciting year of progress for our partner Toshiba.
In Q3-2005, Toshiba ranked #2 in the IP/PBX Converged Systems Market
with a 16.7% share. Toshiba Strata CIX has been gaining ground fast… quickly
becoming a recognized market leader!
The phone system shipped to glowing accolades, including these industry
awards:
-
Product of the Year, Customer Interactions Solutions Magazine
-
Product of the Year, Communications Solutions Magazine
-
Product of the Year, Internet Telephony Magazine
-
Excellence Award, Internet Telephony Magazine
-
Editor's Choice, Customer Interaction Solutions Magazine
-
IP Contact Center Pioneer Award, Customer Interaction Solutions
To learn more about how Toshiba’s CIX phone systems provide sophisticated
business communication features for businesses of all sizes. Call CTS at
(800) 787-4848 or email
jnolte@chesapeaketelephone.com.
return to top
Untangle your business with Wireless Networking
As more businesses seek to untangle themselves from the morass of cables
behind their desks, the simplicity and freedom of wireless networks, or
Wi-Fi, is catching on in a big way.
There are 4 flavors of Wi-Fi you may have heard of, each differing in
frequency, speed, range, and interoperability, as summarized below.
Whether you’re looking to expand an existing wireless network or build a new
one, 802.11g is the most popular today. Not only does “g” support
speeds of up to 54 Mbps, it uses the 2.4 GHz frequency of “b” for greater
range. And “g” is backward-compatible with “b”, meaning that 802.11g
equipment will work with any 802.11b equipped wireless routers, adapters and
computers you may already have.
A revised 802.11n specification could be approved as a draft standard
this month. 802.11n is emerging as the next high-speed (100Mbps+) standard.
802.11n uses multiple input/multiple output (MIMO) and Orthogonal Frequency
Division Multiplexing (OFDM) technologies to increase throughput.
|
Wi-Fi
Standard |
Speed |
Distance
Range |
Interoperability |
|
802.11a |
54 Mbps |
Low |
None |
|
802.11b |
11 Mbps |
High |
None |
|
802.11g |
54 Mbps |
High |
With 802.11b |
|
802.11n |
100 Mbps + |
High |
With 802.11a/b/g |
Learn more about how wireless technology can benefit your organization, call
us at
(800) 787-4848 or email
jnolte@chesapeaketelephone.com.
return to top
Verizon Bundled Services – Local, Long Distance and Internet
 Want
an easy way to consolidate your data, Internet, local and long distance calling
onto one high-speed line? Verizon offers a flexible and economical solution to
fit your needs. You gain the advantages of three individual components:
-
Digital T-1 connection from your office to the local Central Office. Each
of the 24 channels can be configured to carry voice, data and Internet access in
whatever configuration best fits your business requirements.
-
Long distance service tailored to your needs can lead to significant
savings through lower per-minute rates.
-
High-speed Internet Access that is ideal for any growing business.
The value proposition of the bundling strategy is the ability to obtain
services at a lower price than the same services purchased individually from
multiple providers. You also gain the convenience of one invoice, making your
communications budget easier to manage.
Learn more about how Verizon bundled services can help your business, call us at
(800) 787-4848 or email
dbrown@chesapeaketelephone.com.
return to
top
Mitel Simplifies Management of its 3300 IP Platform
 Mitel
has added a new protocol that allows simplified provisioning, ease of
administration and several valuable new discovery capabilities for its 3300 IP
Platform. The new protocol enables:
-
Inventory management, allowing network administrators to track VoIP devices
and determine their characteristics (manufacturer, software and hardware
versions, serial / asset number).
-
Device location discovery, critical to reporting the end user location
during emergency calling.
-
Extended
and automated management of Power over Ethernet (POE) endpoints.
-
"Fast
start" mechanisms allow VoIP devices to come fully into service in a timely
fashion.
-
Auto-discovery of Quality of Service LAN policies, leading to "plug and
play" VoIP networking.
These
features facilitate integration of a Mitel system into any network environment,
while giving you the choice and flexibility to easily customize solutions to
your business needs.
Find out more… Call us at (800) 787-4848 or email
jnolte@chesapeaketelephone.com.
return to
top
Active Voice Repartee Customers…
“Hot Swap” Upgrade Promotion winds down March 31, 2006!
 Active
Voice is phasing out its OS/2-based Repartee products and wants you to upgrade
now to their Repartee Windows or Repartees LX platforms.
They are offering truly “Once in a Lifetime” savings!
Active
Voice is offering prices that are BELOW COST to help you make the transition to
the powerful features and functionality offered in the new Repartee product
suite.
To get the details on this promotion please
call (800) 787-4848 or email
jnolte@chesapeaketelephone.com.
return to
top
Plan ahead for a successful office move…
When
your business is relocating to a new facility, plan ahead to avoid disrupting
communications with customers and staff. Moving an office phone system and
re-establishing network connections are complex tasks that require advanced
planning.
CTS can help you anticipate and manage critical decisions points to ease the
process of relocating or installing your office phone systems:
-
We can
ensure the viability of your present system in the new location with a thorough
needs assessment, with special attention to space planning, electrical
requirements and cabling, as well as HVAC.
-
We can
assist you with system replacement management should your present system be
inadequate for your needs at the new location.
-
We can
recommend new capabilities and upgrades.
-
We
provide network analysis to ensure the most cost effective voice and data
services in your new location.
-
Our
implementation services ensure proper system and network installation and
testing.
To
ensure things go smoothly, get us involved 3 months before a move or opening a
new location. Call CTS at (800) 787-4848 or email
jnolte@chesapeaketelephone.com.
return to
top
Remember Our Other Products and Services…
|
Product Categories |
Product Lines |
|
n Telephone Systems
n Voice Mail
n IP Telephony
n Video Teleconferencing
n Wireless Communication
n Long Distance & Local Dial Tone
n Computer Telephone Integration
n Teleconferencing
n Wide Area Networking
n High Speed Internet
Connectivity
n Cabling and Local Area
Networking
n Complete Solutions for the Web
n Technical Services
Consultations
|
n Mitel
n Toshiba
n 3Com Networked Telephony
n Active Voice
n Panasonic
n Verizon
n MCK Communications
n SpectraLink
n Cisco
n Adtran
n Polycom
n Avaya
n Nortel
n
Hewlett-Packard
|
return to top
GET UP TO
SPEED ON IP TELEPHONY…
Need to find out
what VoIP and Internet Telephony is all about and how it could benefit
your business? Even if you’re just curious or want to sit down and get
caught up, we make it easy…
Give us a call at (800) 787-4848 or email
jnolte@chesapeaketelephone.com
to arrange a convenient time for a visit.
return to top
SHARE THE
WEALTH!
If you know
colleagues who would be interested in a CTS Communications News article,
please forward this email to them. Have questions, suggestions?
jnolte@chesapeaketelephone.com.
Want to reach customers with
your own message? Contact
Ascent
Solutions
or call (410) 551-3504.
return to top
|
