Every month Chesapeake helps you navigate technology so you can get the most from your voice, data, and video networks. Learn about new ways to save time and money with leading business communications systems and network services.

Moving? Expanding? Plan ahead, control costs, avoid last minute hassles. Call today!

Jeff Nolte

President, CTS

(800) 787-4848

jnolte@chesapeaketelephone.com

Welcome to Chesapeake!

Attorney Healthcare Collections
 

Capital

Women’s Care
 

Tresys Technologies
 

Opportunity Builders, Inc.
 

Annapolis Maritime Museum

Mitel’s Power Consumption Calculator

adds up your savings

Mitel's IP phone systems consume much less energy than our competitors. Now you can check the bottom line savings you’ll achieve using Mitel's Power Consumption Calculator.

This valuable new tool provides three options to calculate system power consumption and the associated utility cost, along with CO2 emissions:

1. Customized calculation for a Mitel-specific IP network configuration (IP phones and platforms)

2. Competitive power calculation for industry standard IP phone sets

3. Competitive calculation for a standard 1000 user IP network configuration using comparable IP phones and platforms

Energy savings and the environment... Two more reasons to choose Mitel communication solutions for your business… We’ll get you started. Call (800) 787-4848 or email jnolte@chesapeaketelephone.com.

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Is your IP network solid enough to handle voice, data, and video?

Leveraging your network to run voice, data and video delivers powerful business benefits, including...  new features, productivity gains, cost savings and improved customer response.

Chesapeake leaves nothing to chance… We put in a lot of effort behind the scenes to make sure your transition to a ‘converged’ network is successful.

- Voice traffic – We determine how calls are made, when, to where, and what time so we can baseline performance and design a successful, cost effective deployment.

- Data network – As with an existing voice network, data network information is gathered with metrics like delay, packet loss, and bandwidth usage.

- Quality of service – We make sure voice is given priority over routine data to ensure smooth, uninterrupted conversations.

- Security – We spend a lot of time on the underlying network to make it resilient and fault tolerant, and so conversations stay private.

- Investment protection – We stick with industry standards to avoid technology obsolescence and vendor lock-in.

- Phased rollout – We move at your pace and take steps that make sense for your business. For instance, adding pure IP at a new branch or hybrid at headquarters, mixing IP and analog phones.

Plan ahead… Our experts will perform an on-site audit to assess your network’s readiness to handle voice, data and video… Call us at
(800) 787-4848 or email jnolte@chesapeaketelephone.com.

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Turn Call Recordings

into a Valuable Business Asset

We're pleased to offer a 'pay-as-you-go' service that allows you to reap the benefits of speech analytics without the burden of expensive technology.
 

CallRex Speech Analytics Service does the heavy lifting so you can mine your recorded customer interactions. Our partner, Telrex, works with you to…

- Determine what drives customer behaviors

- Identify sales opportunities

- Improve customer satisfaction

- Monitor calls for compliance

You can quickly capitalize on call recording data to fine tune business performance and gain a competitive edge by identifying market opportunities and uncovering trends within customer interactions. Each engagement is tailored to your needs, and removes hours of human interaction from call analysis.

Let Chesapeake help you leverage your call recordings as a business asset… Contact us today at (800) 787-4848 or email jnolte@chesapeaketelephone.com.

Five excellent reasons to have a remote data center

Ever experience a computer crash? Everything is running smoothly one moment and in the next moment all your data is gone!
 

Chesapeake can help you prevent this disaster from hobbling your business. 

Our engineers will coordinate off-site data storage with the Baltimore Technology Park so your data is secure and always accessible.

Affordable, remote storage is a sound business practice for a number of reasons…

- Easy Data Retrieval − You can always log into the remote data center to retrieve a lost file rather than endure the hassle of finding a local tape backup copy.

- Business Continuity − Data is always available to remote offices and teleworkers over a secure connection, even when your building is inaccessible during a local emergency.

- Room for growth − Your business demands new applications and the IT equipment to support them. An off-site data center has the capacity and infrastructure to support you as you grow.

- Enterprise-class environmentals − Off-site data centers meet today’s demanding requirements for infrastructure and security, and at less cost than doing it yourself.

- Reasonably Priced − Backing up your data locally on a regular basis can be quite expensive and slow your network. With remote backup, you pay a small monthly fee and your data is backed up overnight while you sleep.

Don’t leave your data and your business at risk… Let us arrange off-site data storage for you. Contact us at (800) 787-4848 or email jnolte@chesapeaketelephone.com.

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