Every month Chesapeake helps you navigate technology so you can get the most from your voice, data, and video networks. Learn about new ways to save time and money with leading business communications systems and network services.

Moving? Expanding? Plan ahead, control costs, avoid last minute hassles. Call today!

Jeff Nolte, President

jnolte@chesapeaketelephone.com

Welcome to Chesapeake!

The

Tower Company
 

Institute for

Self Reliance
 

Federal Public Defenders Office
 

Vesta
 

Secure your business with

Toshiba video cameras & surveillance
 

Today’s video surveillance systems provide reliable, cost effective security to protect your business.

If you already have an existing video infrastructure, we have affordable cameras that can be seamlessly integrated to work with your older equipment.  After our experts look over your current surveillance set-up, you may be pleasantly surprised at how cost effective an upgrade can be.

Chesapeake designs video networks and systems to meet your unique surveillance needs...

- Door security

- Outdoor monitoring

- Office monitoring

We offer a wide variety of cameras, monitors and recorders -- does your business require high-resolution detail and accurate color? Do you need night-vision camera technology?
Let’s talk about improving the security of your building with a Toshiba IP video surveillance solution.

Contact us today to get more information and details:

(800) 787-4848 or jnolte@chesapeaketelephone.com.
 

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Philadelphia Phillies go to bat with Mitel

Baseball Spring Training facilities in Clearwater, FL are now linked to the Phillies' main phone system in Philadelphia.  Unified Communications connect over 400 front office, customer service, and ticketing staff.

How the Phillies scored …

The Phillies replaced an aging Nortel system with Mitel Communications Director software with such applications as Dynamic Extension, unified messaging, and contact center capabilities. They also deployed html-capable 5300 series IP phones for staff.

Dynamic Extension delivers single-number “reachability”, which simultaneously rings up to any 8 devices − whether a Mitel phone or not − in a personal ring group.

The Phillies also like the seamless hand off between devices.  With an extremely mobile workforce, especially during Spring Training season, Phillies staff previously used to need multiple phone numbers and voicemails.

Contact Center Solutions have been deployed for ticketing and customer service. The solution intelligently handles and retains callers in queue and directs them to the right call agents to handle their requests. Customized messages keep callers informed not only of wait times, but of special promotions, statistics, and upcoming games.

Hit the ball out of the park with a UC solution that connects all of your organization’s people and operations. Contact us today at (800) 787-4848 or jnolte@chesapeaketelephone.com.

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Study shows Collaboration Technologies improve business performance

Forward-thinking organizations have been quick to take advantage of IP to unify the many ways they communicate — voice, data and video/multimedia—onto one cost-effective network. 

An essential element of effective collaboration is merging your PCs or laptops with your IP phones.  Your people will communicate better - whether through instant messaging, a phone call, a video conference, or a data-sharing session. 

Collaboration allows your teams to become more productive with such capabilities as ...

- Click-to-call contacts and transfer phone calls right from a PC or notebook

- Answer a call and transfer back and forth between computer and phone

- Redirect calls to a mobile phone or PDA

- View colleagues’ real-time presence status so your people will know who is available at a glance

A recent industry study found that companies using unified communications and collaboration technologies have gained a clear competitive advantage.

- 72% said they have experienced better performance.

- Specific areas of improvement were most apparent in Innovation (68%), Sales Growth (76%) and Profit Growth (71%).

- 80% of organizations that have not yet deployed UC plan to do so in the next two to three years.

Better collaboration means better business performance. Let’s get together and brainstorm what adding these capabilities can mean for your organization. Contact us today at (800) 787-4848 or jnolte@chesapeaketelephone.com.

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3 Toshiba Product Updates 

Toshiba has announced the availability of their latest round of innovations:

Net Phone updated to work with Windows 7 - Net Phone has now been updated to Version 6.4.2, which includes compatibility with the latest Windows 7 operating system. This allows your users to take advantage of all Net Phone features from PCs equipped with either the 32 or 64-bit version of Windows 7.

Low-priced Unified Messaging Solution for Strata CIX - Toshiba has launched 'Strata Messaging,' a new Unified Messaging solution running on its Linux Based Unified Communication Appliance − available at a very attractive low price. Strata Messaging supports from 2 to 8 voice mail ports, 400 mailboxes, and 300 hours of storage. Big company functionality for small company budgets!

Wireless DECT Phones work with CIX so you can move around the office - Toshiba has announced the availability of the Polycom KIRK SIP DECT Phone Series for small to large-size businesses. The KIRK Series telephones interoperate on Toshiba Strata CIX systems and offer comprehensive CIX features and extension dialing.
 

The Toshiba experts at Chesapeake help you keep up with the latest communications tools. Contact us today at (800) 787-4848 or jnolte@chesapeaketelephone.com.

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