Harford Community College completes successful phone
system upgrade
Harford Community
College, serving over 5,000 students from campus locations in Bel Air and
Aberdeen, replaced its aging phone system, linked its two Harford County sites,
added advanced capabilities, and improved response to incoming
calls by implementing a Mitel 3300 IP phone system network.
 Following the successful project, college administrators acknowledged
the role of Chesapeake as having been "wonderful to work with and
making a difficult job easy.”
The new phone system is now paying off with more features and
new management tools, making life easier for staff, school
administrators, and the IT team.
Ready to position your organization for growth with a Mitel phone
system? Contact us today at (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Attention Schools, Government Agencies & Non-Profits:
Mitel’s nationwide contract eliminates RFPs
Mitel has an
exclusive telecommunications vendor contract with the National Joint
Powers Alliance (NJPA), which gives 28,000+ municipal agencies the
ability to purchase Mitel Unified Communications Solutions without
issuing an RFP.
 Mitel became the first telecom vendor to qualify for this
unique arrangement based on its record of product quality, customer service,
pricing, and overall
 market leadership.
The NJPA is a municipal contracting government agency that serves all
education, government, and non-profit agencies across the United States.
The NJPA solicits, establishes, and facilitates purchasing contracts
on behalf of its member agencies so they can bypass time consuming and costly procurement processes.
Just one more reason to go with Chesapeake Telephone Systems and Mitel
for all of your communication needs… Contact us today to learn more:
(800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Toshiba
Strata Call Manager -
Full-featured PC call control, app integration, presence, Web and IM chat
Your tech-savvy professionals
carry smartphones in their pockets, smartbooks in their briefcases, and
expect seamless convergence of visual and verbal communications, telephony
and PC, and custom apps -- all on that one smart device.
Why not
empower your office PC to be smart in the same way? Now you can with Strata Call Manager on your CIX
phone system.
Turn Windows notebooks and
PCs into a powerful tool for managing calls, voice mail, Web, email and
more all from a single screen.
Just use your mouse to
make and receive calls, drag-and-drop features, launch applications, screen pops, or Web pages.
Here’s what else you can do right from your computer …
- Define custom buttons for
one-click access to features.
 -
Easily manage and use your directory of contacts.
- View and work with a history
of incoming and outgoing calls.
- Collaborate with the immediacy
of IM chat.
- Schedule and auto-dial
multiple outgoing calls.
Existing Net Phone users with a
valid maintenance agreement can upgrade to Strata Call Manager at no
additional charge.
For other, it’s a straightforward upgrade to any Strata CIX system -- or a compelling reason to choose one.
To find out more about Strata Call Manager or other solutions
from Toshiba, contact us today at (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Does your phone system room or closet
need a spring cleaning?
The small room that comfortably holds your phone system and other equipment
could interrupt your business if you don’t check it out
periodically. Since spring is here, it’s a perfect time to clean it up.
Ensuring continuous uptime and call quality with IP equipment like
routers, high-power switches and Uninterrupted Power Supplies has to include
making sure environmental conditions are adequate.
It’s a good idea to measure the total heat load in the closet. An effective
way to do this is by adding an environmental monitor to help you stay ahead
of any significant fluctuations in temperature and humidity,
especially when adding equipment.
Make sure the space is not crammed with office supplies, files, boxes, and
unused furniture.
Check for dust buildup, since it can be drawn into your
equipment through cooling fans. All this could disrupt proper cooling and
airflow, causing equipment to run hotter and malfunction.
And check cabling
to ensure it cannot be accidentally pulled from equipment when work has to
be done in the room.
Harford
Community College's Phone Room after CTS Upgrade:
 
Not sure where to begin? The technology experts at Chesapeake will
do a thorough assessment so your systems and networks continue to run at peak
performance. Contact us today at (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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How Toshiba helps you tackle Telecommuting
Telecommuting's time has come. It eliminates the stress of commuting, as well as the costs of maintaining conventional office
space. It increases employee satisfaction and reduces absenteeism. It
enables organizations to better serve customers across time
zones at minimum
cost. And it’s a powerful recruiting incentive for attracting the most
qualified staff out of the region.
Toshiba business communications support the home-office needs of your telecommuters.
- IP phones, such as Strata IP
5000-series phones or SoftIPT phones
-
Toshiba laptop or desktop
computers
-
Users whose work relies heavily on meetings should be equipped for video
collaboration, with a web cam, videoconferencing client software, and
microphone/speakers on the laptop or PC.
- Customer Service and call agents should be equipped for CTI,
with Net Phone or Strata Call Manager software to enable PC management of
calls and integration with customer management applications in the office.
Learn more about Toshiba’s mobility solutions and the advantages of telecommuting. Contact us today at (800) 787-4848
or
jnolte@chesapeaketelephone.com.
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Congrats to Chesapeake customer,
John J Kirlin, Mechanical Contractors --
celebrating their 50th year in business!
The construction firm of John J. Kirlin, LLC is celebrating
their 50th year in business. The company specializes in plumbing, heating,
ventilation and air conditioning. Kirlin also provides design-build and
construction management services throughout the United States through its
affiliated company John J. Kirlin Special Projects, LLC.
 Chesapeake
is proud to have John J. Kirlin as a customer. With principal offices in the
Mid-Atlantic, Carolinas and Florida, the company has been able to offer its
nationally-recognized leadership in the mechanical construction industry to
a broad range of clients.
Is your phone system keeping up with the demands of your multi-location
business? Get all the details about phone system upgrades, expansion and new
installations, call us today at (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Solutions
or call (410) 551-3504.
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