In Memory of Doug Singleton
 All
of us at Chesapeake are mourning the death of Doug Singleton, who passed
away at the age of 44 on Friday, April 10, 2009 at Baltimore Washington
Medical Center after a long battle with cancer.
For the past 5 years, Doug worked with us at Chesapeake Telephone Systems.
Doug’s contribution to Chesapeake cannot be overstated − his friendship, his
professionalism with clients and colleagues, and his positive outlook during
these past years stand as an inspiring example of courage we can all take to
heart. Above all, Douglas valued his faith, friendships and family and
taught and inspired everyone around him to live with love, honor, strength
and commitment.
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Red Flag: Make sure you know your lease and
network services contracts
Are you and your finance department aware of when your
equipment lease expires? Some leasing companies do not send out any notice
when the lease expires and some only send a simple notification that can be easy
to overlook.
After a lease expires you could be making payments to the leasing company
for months − we have seen YEARS − after the actual term expires. The
additional payments are NOT applied to the buyout of the system. Those
overpayments could have been used to upgrade your system to current
technology.
Evergreen clauses in network services contracts could cost you
thousands of dollars. Under this clause, "services and rates renew
automatically for the same term" unless you contact the carrier 90 days in
advance of term expiration.
Review your contract now and if you cannot find it, call your carrier and
ask when the term of your existing services expires and if there is an
evergreen clause. Ask them to respond in writing.
Chesapeake's experts excel at getting you the best deals and helping you
decipher carrier
contracts... We have the knowledge and expertise to match your requirements
with the best choice of equipment and network service providers.
Call us today for a comprehensive review at
(800) 787-4848 or email
jnolte@chesapeaketelephone.com.
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Chesapeake celebrates 25 year Anniversary
 It’s remarkable that any one telecom or business communications
company has endured the tumult of the past 25 years.
Chesapeake has ridden the waves of new technology with our compass fixed on
delivering superior customer service. With the dependable support of our
steady crew, we’ve navigated well through turbulent times.
As we mark our 25th year in business, we renew our commitment to do our
best to create innovative communications solutions for you.
 We've
prospered these past 25 years due to the support of our 5,000 customers,
professional staff, friends, and families. Thank you!
Jeff Nolte
President, Chesapeake Telephone Systems
(800) 787-4848
jnolte@chesapeaketelephone.com.
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Mitel 3300 IP Phone System earns its stripes…
receives JITC Certification
Mitel’s 3300 IP phone system has achieved Joint Interoperability Test
Command (JITC) certification, one of the highest levels of security
accreditation granted by the U.S. Department of Defense.
JITC tests and certifies technology for the armed services and
government. As a result of meeting all critical interoperability
 requirements, the 3300 has been added to the DoD’s Unified
Capabilities Approved Product List and is certified for use within the
Defense Switched Network.
This certification means the 3300 can be used to provide secure
communications for the defense network and enable end-to-end operational
effectiveness for these organizations and their partners.
JITC certification is mandatory for all voice networking equipment
connecting to the Defense Switched Network. It ensures products are
secure, operate optimally in a multi-vendor environment, meet exacting
levels of performance under duress, and offer other unique features and
functionality required for national security.
Need secure, battle-tested communications? Contact us today for all the details:
(800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Once upon a time …
7 customer stories with a happy ending
The one-size-fits-all
philosophy still reigns supreme among many service providers and vendors.
Not so at Chesapeake! In fact, we take great pride in being able to deliver
real solutions to real problems.
Here’s what we mean…
-
Problem… A car dealer
needed one set of reports for two sites that tracked transferred calls
throughout the system and also needed to see how long calls were on hold.
Solution... centralized call accounting.
-
Problem… A faith-based
organization needed a fast way to communicate with its members.
Solution... broadcast texting that can reach over 600 cell phones in
seconds.
-
Problem… A Political
Action Committee wanted to update members on current issues without sharing
its list with a web-based service. Solution… onsite software that
sends audio, text and e-mails to groups of 4,000.
-
Problem… A hotel needed
to offer multi-lingual voicemail prompts for guests automatically.
Solution... integration of a phone system and property management system
capable of serving up to 1,000 rooms.
-
Problem… A private
school needed to ring the bell for class on its phone system. Solution...
software that can be programmed to deliver any tone for up to 100 zones
via a flexible scheduler.
-
Problem… A court house
needed to be able to alert security staff quickly and the security team
needed to hear what was occurring in the courtroom. Solution... video
surveillance and a custom application.
-
Problem… A group home
needed to alert the on-call staff if someone fell out of a wheelchair or a
bed. Solution... a combination of wireless tools and software
provides fast response.
Our skilled programmers and
technicians are standing by to craft a customized solution for any communication need
you may encounter. Call us today (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Toshiba announces 4 new offerings
DKT2404-DECT Cordless phone
This robust telephone
works great in small businesses and big
enterprises. Key features include:
- Provides three to seven times the range with the DKT2404-UDR100 repeater.
- Up to six repeaters can be linked per base station, for an extended range
up to 300 feet.
- Improves battery life to sixteen hours talk time and seven days standby
time.
SoftIPT Customized for Motorola MC70
The latest Toshiba softphone − the SoftIPT Pocket PC version −
enables users to take advantage of all the powerful features found on a
standard IP telephone. The SoftIPT on the MC70 Hand held
Mobile
Computer enables even more unique integration features.
Next Generation Media Application Server
Toshiba’s popular Strata Media Application Server now
incorporates the latest server motherboard with Dual Core CPU technology from Intel,
accelerating overall performance of its full suite of applications.
SIP Trunk Inter-Operation
For businesses with a mix of phone systems, Toshiba’s SIP Trunking can
be used to network Strata CIX nodes to Cisco nodes.
Ready for a Toshiba system upgrade or new applications? Contact us today
at (800) 787-4848 or
jnolte@chesapeaketelephone.com.
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Believe it or Not!
33.7 Million U.S. Workers Now Telecommute
About 33.7 million U.S.
workers now telecommute at least one day a month, up 43% from five years
ago, according to new figures from the human resources association, WorldatWork.
The study shows that occasional telework has risen dramatically, with
more employers willing to try new ways of working.
The study also found a shift away from full-time telework to occasional
telework, with the number of those working remotely at least once a month
growing, and the number of those doing it almost every day decreasing
slightly. Eighty-seven percent of those who telecommute do so from home.
The benefits of teleworking include reduced real estate costs, business
continuity, more productivity, and access to more people in more places. For help in
designing a program for your business, contact us today at (800) 787-4848
or
jnolte@chesapeaketelephone.com.
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