Broadband & Network Devices Need Appropriate Preparation for Business VoIP

Posted on Dec 8, 2015 in Jeff Nolte's Blog

Getting top performance from a cloud-based or on-site Internet protocol (IP) phone system requires a thorough assessment of your network to get it ready to handle voice traffic. Failure to be proactive can result in a bad experience for users at both ends of the conversation.

The goal of voice over IP (VoIP) is to transport voice in exactly the same format as any other data application — as packets running over an IP network. Your existing local area network-wide area network (LAN-WAN) infrastructure first needs to be assessed to see if it can handle voice and its real-time performance requirements. See the rest of the article published in The Business Monthly.