FCC Mandates new 911 Reporting Requirements for all VoIP Service Providers

Posted on Feb 27, 2012 in Jeff Nolte's Blog

The FCC has taken action to strengthen the nation’s 911 systems by requiring interconnected VoIP service providers to report significant network outages. The information will be used to determine if action is needed to prevent future occurrences.

Almost one-third of the more than 87 million residential telephone subscriptions are now provided as interconnected VoIP service. This means that VoIP is carrying a substantial volume of 911 emergency calls.

The FCC has defined outage reporting procedures, reporting criteria and thresholds, information that must be reported, and the confidential treatment of the outage reports.

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